Authorized Cricket Retailer

Support

FAQ

General Question

Got a question? Check out our FAQs for instant answers on devices, plans, billing, and more.

What types of phones do you offer?

We offer a wide range of the latest smartphones from top brands like Apple, Samsung, and more.

Can I keep my current number when switching to NextWirelessUS?

Yes! You can easily port your existing number when you sign up with us.

What kinds of plans do you have?

We offer flexible prepaid and postpaid plans with unlimited talk, text, and data options.

How can I find the nearest NextWirelessUS store?

Use our Store Locator to search by city or zip code and find the nearest store with full contact details.

What support options are available if I have an issue?

What support options are available if I have an issue?
A: You can check our FAQs, chat live with a support agent, or visit your nearest store for in-person help.

How do I activate my new phone?

Activation is easy—either visit a store, call our support team, or follow the step-by-step instructions included with your device.

Email Address

support@domain.com

Phone Number

(+62)81 6724 125

Enquiry Form

Let us know how we’re doing or how we can serve you better.

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